The Brief
Johnsons Honda were already working with Total for vehicle valeting at their Milton Keynes site. They wanted to bring their internal office and showroom cleaning under the same trusted team to simplify communication and improve consistency — without adding management overhead.
The Solution
We introduced a structured commercial cleaning routine across the site:
- Office areas, staff kitchens and toilets cleaned on a weekly schedule
- Customer-facing showroom space kept presentable with regular floor cleaning
- Cleaning hours set to avoid peak dealership trading times
- Same team used for valeting and building cleaning — no extra handovers
All work was carried out by the same trained, in-house staff already familiar with the site layout, standards and access procedures.
The Outcome
- One team handling both valeting and internal cleaning
- Improved front-of-house presentation with no service gaps
- No complaints recorded in the first 3 months
- Ongoing monthly contract agreed and extended site-wide
Client Quote
“We already trusted Total with our vehicles. Moving the site cleaning over to them was a no-brainer. Fewer headaches, better results.”
— Aftersales Manager, Johnsons Honda MK
